How it Works

Report Accident or Incident

All accidents & incidents are reported in Mango. Once reported, the work flow sends the accidents & incidents to the Administrator.

Administration

The Administrator will then assign the accidents or incident to nominated investigators. Investigators will receive an email notifying them that they have investigation to complete.

Investigation

After receiving the email the investigators conduct a full investigation to determine actions to resolve the accident/incident.

Corrective Action

Once corrective actions have been determined, the results are logged into Mango. At the same time the investigators will determine preventive actions.

Preventative Action

Preventive actions are put in place to prevent the accident / incident from happening again. These are logged in Mango by the investigators. Once complete, the accident/incident is then automatically sent for review / verification by the Administrator.

Review & Verification

The Administrator reviews/verifies that the corrective and preventive actions are complete and acceptable. If acceptable, the accident or incident is finished.