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    Server site

    Mango is hosted on Dedicated Servers in secure data centres.

    URL requests

    All HTML URL requests from Mango are encrypted. When encrypting URL requests Mango uses: AES (the Advanced Encryption Standard specified by the National Institute of Standards and Technology (NIST) FIPS-197) from ColdFusion which uses Java Cryptography Extension (JCE) as the encryption algorithm. The system employs Hex (Hexadecimal byte values) when encoding.

    User password

    All user passwords are hashed to a 32-byte, hexadecimal string with MD5 Algorithm before store into the database, meaning there is no way to decrypt password after they are hashed.

    Backups & Recovery

    Your organisation’s data is of very high importance to us. We have several mechanisms in place to ensure that should a disaster occur, we can recover quickly with minimal disruption to your Mango service.

    User sessions

    Each user will have their own authenticated session when accessing the application. Each session creates a unique encrypted key meaning only you can see your work.

    Ajax requests

    Some mango modules utilise the AJAX (asynchronous JavaScript and XML) to communicate with the server. To protect the system from cross-site scripting, all AJAX requests must pass the secure Prefix check which is set within the server.

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    Security

    Your organisation’s data is of very high importance to us. We maintain a highly secure and reliable service because it is vital that your data is secure from unauthorised access.

    Online Access Security

    Access to Mango is protected via a username and password. All usernames and passwords must comply to Mango’s username and passwords convention. Only when you have successfully logged into Mango will you be able to access your organisation’s data.

    All Mango accounts are given a unique ID key by Mango internally to ensure only your organisation is viewing your data.

    SSL Encryption

    Mango uses SSL (Secure Socket Layer) to encrypt the information passing between the browser and the server. This stops hackers from accessing your data while it travels over the internet between Mango and you.

    Controlling your Employee's Access

    In Mango you can limit what each person in your organisation can do, whether viewing, editing, adding and deleting.

    Data Storage

    The Mango database is managed on a fully redundant hardware platform where there is no single point of failure. In the event of a hard disk failure, the system will keep working with no data loss.

    The hard disks can be hot-swapped meaning that a technician can replace a faulty drive while the storage system is still working without data loss.

    Hosting Environment:

    • N+1 Cooling Systems Uninterrupted power supply.
    • Stand by generation.
    • Smoke detection, alarm & external monitoring.
    • 3 physical paths with 2 network carriers.
    • N+1 redundant edge, core and aggregation layer switches and routers.
    • 24/7 alarm monitoring.
    • 24/7 network monitoring and alerts.
    • Technicians on-call.
    • 24/7 Supervised access.
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