Capturing and reacting to customer complaints, suggestions and non-conformances is a high-level business process at the heart of growing organisations.

Mango gives you a workflow for controlling your improvements. It lets all employees take an active part in the improvement process.

Recording improvements is quick and simple, and the status of an improvement can be viewed at any time. Employees involved are notified by email and input their actions and associated data directly into Mango.

Management can view in real time and make real time decisions where required. This enables your organisation to react more quickly and systematically to opportunities for improvement.