Before you can start adding your organisation’s risks to Mango, you need to set up a template(s).

It is important that you think about what data you need to capture as when the template is locked it cannot be edited in the future. This is because the template designs the internal database.

Note: before setting up a template, draft it first and have the organisation approve it before setting it up as a template.

In the template setup, there are two fields that the system sets up by default. These are the Name of the risk and a field for Rating.

Mango allows you the freedom to create your own risk register templates:

• Log on to Mango™.
• Click on System Administration on the left panel.
• Click on Risk Template Setup on either the panel or the fly-out menu.
• Click on Add. The Risk Template setup details will appear.
• Enter data.
• Field: Risk Template Name (Default):
  • This is the name of the Risk Template which the system will use.
• Template builder:
  • Mango does not limit the number of fields that you can add to a template. There can be multiple combinations of the four field types.
  • The person setting up the template can organise these fields by simply dragging them into the appropriate order (note: this can be done any time before locking the template).
• Form fields you can add to your template are:
  • Add Text Field: this will create a field in the template in which the user can type text.
  • Add Checkbox Field: this will create a field in the template that is a tick box.
  • Add Drop-down List Field: this will create a drop-down list. You control the content of the list.
  • Add Date Field: this will create a field for you to enter a date into.
• Field: Rating (default rating):
  • In this text box you are able to setup your organisation’s rating criteria. This is free text.
  • For example you can create a table listing severities and occurrence rates and a formula for calculating the overall risk.
• Field: Send new risk notification to:
  • In the drop-down box all employees will be displayed who can receive notification by email when any individual reports a risk.
• Field: Open template for data entry:
  • Once you tick this option and save, the template is locked and the database is created. Note: if you want to leave your register template to work on it at another time, don’t tick the box – click on Save instead. It will save the work you have done so far without locking it in.
• Click on Save.

Adding risks is easy:

• Log on to Mango™.
• Click on Risk Management on the left panel.
• From the fly-out menu click on Add/edit Risks.
• Displayed in the main panel is a list of the current risks in the system.
• The following options are available.

Adding a Risk:

Click on Add on the left panel to open an input form - there are several fields available:

• Risk Name – type in the name of the risk.
• Risk Template – select the template that is applicable to the risk you are entering. Additional fields will automatically appear in the Risk Fields at the bottom of the input page. These are based on the fields set up in the Risk Template Setup module.
• Rating – enter the rating based on the criteria displayed below in the Rating box.
• Risk Fields – as these vary between risk templates, enter the data appropriately.
• Click on Save.

Editing or deleting a Risk:

Click on the risk you wish to edit or delete.

• Risk Name - edit the name of the risk.
• Risk Template – this field is locked and cannot be edited.
• Rating – edit the rating based on the criteria displayed below in the Rating box.
• Risk Fields - as these vary between risk templates, edit the data appropriately.
• Click on Save.

Mango allows you the freedom to create your own risk registers:

• Log on to Mango™.
• Click on Risk Management on the left panel.
• Click on Add/Edit Risk Registers on either the panel or the fly-out menu.
• Displayed in the main panel is a list of the current risk registers in the system.
• The following options are available.

Adding a Risk Register:

Click on Add on the left panel to open an input form - there are several fields available:

• Risk Register Name – type in the name of the risk register.
• Risk Template – select the template that is applicable to the risks you are entering onto the register.
• Risks - click the Select button. Mango will display all risks that are available to be added to this register based on the register template type.
• Event Schedule Tab – if you require the register to be reviewed at a certain frequency, complete the details in this tab.
• Click on Save.

Editing or deleting a Risk Register:

Click on the risk register you wish to edit or delete.

• Risk Register Name – edit the name of the risk register.
• Risk Template – this field is locked and cannot be edited.
• Risks - click the Select button. Mango will display all risks that are available to be edited or deleted.
• Event Schedule Tab – if you wish to change any of the details the review of a register, edit or delete the details in this tab.
• Click on Save.

You can view any current risk register within a few clicks.

• Log on to Mango™.
• Click on Risk Management on the left panel.
• Click on View Current Risk Registers on either the panel or the fly-out menu.
• Displayed in the main panel is a list of the current risk registers in the system.
• Click on the register you wish to view.

Reporting new risks is simple in Mango:

• Log on to Mango™.
• Click on Risk Management on the left panel.
• Click on Report a Risk on either the panel or the fly-out menu.
• There are several fields available to be filled in:
• Risk Reporter – you have two options, either reported by an employee or by a subcontractor. Once selected the available employees or subcontractors will be displayed in the drop-down.
• Risk Name – type in the name of the risk.
• Risk Template – select the template that is applicable to the risk you are entering. Additional fields will automatically appear in the Risk Fields at the bottom of the input page. These are based on the fields set up in the Risk Template Setup module.
• Rate – enter the rating based on the criteria displayed below in the Rating box.
• Risk Fields – as these vary between risk templates, enter the data appropriately.
• Click on Save.

You can check the status of any reported risk with 3 clicks.

• Log on to Mango™.
• Click on Risk Management on the left panel.
• Click on Reported Risk Status on either the panel or the fly-out menu.
• Displayed in the main panel is a list of all of open or closed reported risks in the system.
• The following options are available to you:
• To view closed risks - clicking on a closed list will display all actions taken for this reported risk. These cannot be edited.
• To view open risks
  • Open risks can be edited if you have been assigned rights.
  • If you do not have edit rights, you are only able to view the open risk.
  • If you have edit rights, click on the Edit button. You are able to change information inputted by the originator except the Risk Template.
• Extra fields: Comments – when open, comments are required to be entered eg actions taken in association with this risk ("Thank you, I have received your report"). At this stage you are able to save the reported risk and return to it later to add further comments.
• To close a reported risk – tick Close and click Save.
• To add the risk to the organisation’s risk registers - tick Convert to Risk and select the register(s) you wish to add the risk to.