In this webinar we were joined by Ian Hendra from Clearline Services.
In this webinar recording we examine and question the conventional concept of root cause analysis and whether there’s such thing as a single root cause?
Ian presents an easier to grasp and more rational methodology to make your next investigation much more realistic and effective.
In addition, you will learn about the often misunderstood contributions of Dr W Edwards Deming and Professor James Reason in root cause analysis. This methodology can be used in the framework of a closed loop management system such as ISO 9001 and 14001.
Here are the slides from the presentation.
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