I have been banging on about the Japanese tool “Gemba” for a number of years now. I have mentioned this is a couple of webinars recently. A couple of people have emailed me and asked what is it and why should we do it.
Now is the time for me to present it in this monthly webinar.
I truly think this is the number one activity that you should do if you are in the compliance industry; whether that is quality, health and safety, environmental, food safety or information security management systems.
When I was a Compliance Manager, at a number of high technology companies here in New Zealand, this was my go-to-activity for over 20 years. I still believe this was the key to my success.
Here is a link to the slides.