Compliance consultants from around the world join us for this conversation on the the clause of the ISO standard "Scope of the Management System".
Check out the video here:
What is the Scope of the Management System?
Sean, Kaizen Consulting, New Zealand
The scope of the management system is essentially defining the boundaries which the management system applies to. That can mean:
You need to define what activities you do and where you conduct them, and what is the end product or service.
We find that within the management system,you need to be clear for everyone using that management system what your activities and your services applies to these processes and procedures.
Mark, Business Basics, Australia
Scope of management, simply is:
- What does your management system apply to?
- What parts of your business is it applied to?
- What markets?
- What products?
- What areas of concern do you have?
By going out and defining these, this helps you understand what's included in what you need to consider.
Nicholas, SRM, South Africa
With the scope of your management system, we look at it as the geographic boundaries, the boundaries within a business or within an entire organisation, and the scope is very important.
If you're in Australia, and somebody is in Queensland, and somebody is in Perth, they could have different regulatory requirements.
So, understanding the scope of the organisation, whether it's national, or whether it's regional, is highly important, because those will be some of the defining factors or inputs to your management system.
Michael, Momentum Safety and Ergonomics, Australia
The scope of your management system, to me clearly, is all the things that are included in your management system. You would also mention the things that are not included in your management system.
Obviously, it's going to vary depending on whether you've got a system that is more devoted to quality, health and safety, environment, food safety, information systems, or some sort of integrated management system that looks at integrating all of these systems.
Your scope is really just going to be all the parts that are in your management system, and the section that you use to describe this is often called scope. It really is something that is early in your management system, so a reader knows what's there and what's not.
Chris, FQM, United Kingdom
The scope of a management system is documented information, which outlines what your business does.
Very simply put, you identify what your business operational activities are, and how they fit within your management system and its structure.
Andrew, IRM Systems, Australia
The scope of the management system needs to be a factual statement that accurately represents what you're applying your management system to and the boundaries around what you're applying your management system to.
John, Many Caps, New Zealand
The scope of the management system is the part of your business which are inside your ISO certification.
You may want to have all your business included or you may want to exclude certain parts. You may decide that we've outsourced IT, so you're going to exclude IT, but you’ll capture that in your supplier maintenance side of things.
It sets the boundaries for what you're going to work on within your system.
Gary, QSM Group, Australia
The scope of the management system simply defines and documents the boundaries and limits of what will apply to the system.
The scope is important as it defines how far the management system extends within the organisation's operations, and it also helps provide clarity to relevant stakeholders.
My advice is to ensure that the scope of the management system is as simple, clear and concise as possible, as this helps stakeholders focus on what's important.
The scope should include the parts of the organisation including locations, activities, products and services. It should also consider the internal and external issues relevant to the organisation's context, the requirements of interested parties and compliance requirements.
For quality management systems, the scope can also document a justification for any requirement of the ISO 9001 standard that is not applicable to its management system.
- The Scope of the Management system should define the boundaries which the management system applies to.
- It is documented information outlining what your business does.
- The Scope should be clear and as concise as possible.