Most organisations suffer from an unnecessarily high volume of incidents and accidents because they fail to identify the root causes and establish preventative actions.
The financial impact of this can’t be overstated with even minor incidents causing operational disruptions and having a very real direct cost.
But that’s not the full extent of the problem. When incidents do happen, organisations lack the processes and systems to efficiently record and investigate them. This in turn adds another layer of cost and explains why an inefficient incident management system is a big no-no.
With the volume of incidents too high - combined with the inability to efficiently record and investigate each one – the drain on profitability can be huge.
Mango’s Incident Management module tackles these issues head on, resulting in dramatic cost savings and fewer disruptions.
Using Mango you can easily record, control and report all accidents & incidents through a seamless workflow.
You can do this online from anywhere, at any time – and in stages that you define.
With Mango there's no need for hard copies as employees report and record accidents & incidents directly within Mango in a paperless process. Once reported, managers are then instantly and automatically alerted that an incident has occured.
Following the initial recording, the accident/incident is then assigned to an investigator to determine the appropriate corrective and preventive actions.
Once these actions have been implemented the workflow moves the accident/incident to a verification stage where, if accepted, it is then closed off. Root causes are also determined at this stage.
Mango's Incident Management module also has a built-in report writer which makes further analysis a breeze.
The Incident Management module also talks seamlessly to the other Mango modules. For example, accidents & incidents relating to a particular employee/supplier are captured in the respective Human Resources or Suppliers module and key performance indicators shown on the Dashboard.
For specific ways in which Mango's Accidents & Incidents module is used, check out the usage examples below or click here for more information.