Not only do most organisations struggle to effectively manage their improvements and non-conformances, they also fail to adequately maintain their systems.
Many organisations complain about using hard copy forms or spreadsheets and often report delays in implementing action or improvements.
External auditors report failures in the corrective action process as being one of the most prevalent areas of non-conformance.
"Mango is easy to use, builds discipline and allows effortless monitoring of improvements"
Warren Taylor, Manager - Waimakariri District Council
For specific ways in which Mango's Improvements Management module is used, check out the usage examples below or click here for more information.
The administrator has the final say on whether the corrective action is sufficient or needs further work.
Use Mango’s Improvement module to record improvements that need to be made to processes and equipment.
Use the Improvement module to record non-conformance to regulations and to ensure that audit findings are followed up, leading to corrective actions that add value to your organisation.
A comprehensive issue history using both logging and reporting is available providing management reviews with hard copies of reports when required. These reports are used to monitor the effectiveness of the quality system.