How Quality Management Software Solves ISO 9001 Compliance Problems

Posted by Sarah Hope

How Quality Management Software Simplifies ISO 9001 Compliance.MicrosoftTeams-image (32)

Did you know that it’s been estimated that 90% of all spreadsheets have errors in them? How many spreadsheets are you using to manage your company’s ISO 9001 compliance right now?

Companies that utilize spreadsheets to manage their compliance typically see these errors as an unavoidable cost of doing business. Hopefully, those errors are caught before they become problems. But, it doesn’t need to be that way.

At the same time, spreadsheet-reliant companies also spend countless hours on manual data entry, which is again considered to be another unavoidable cost of doing business. And again, it doesn’t need to be that way.

Of course, the idea of switching to quality management software (QMS) can be daunting. There are often fears about problems or delays during the transition or onboarding process. Your worries are so great and your compliance is so crucial that you keep using spreadsheets because they “work well enough.”

The truth of the matter is that they don’t work. You and your staff are doing all the work. Let’s take a look at how simple things can be when you use quality management software to manage your ISO 9001 compliance.

What is Quality Management Software?

On a very simple level, the right QMS allows you to “Say it, do it, and then prove it.” 

A QMS can manage every single aspect of your quality system. This includes everything from policies, procedures, and forms; to managing your team; improvements and non-conformances; to risk management. It gives you complete control and complete visibility into your entire workflow at all times. 

If you’re wondering where the ROI of QMS truly is, ask yourself how much time your team is currently wasting on tedious manual entries, human error entries, and duplicate entries. At the same time, ask yourself if one of these errors has led to non-conformances, process mistakes, or even the use of the wrong policies, procedures and forms

Click here to discover what it can do for you by scheduling a 30-minute demo!

The True Value of Managing ISO 9001 With Quality Management Software

When using a solution like Mango to manage every aspect of your quality management, the benefits can literally be seen at every level of your organisation.

This includes:

Improved Operational Efficiency

We have already covered the time and money you can save by reducing onerous data entry, unwanted duplicate entries, and costly mistakes. However, that’s not the only area where a QMS can help you boost your operational efficiency.

First of all, your managers and decision-makers always have a 360 view of your entire quality system. At any moment, you can examine the effectiveness of your quality system in real-time. Mango’s Risk Management and Improvement modules give you access to the current and historic data you need to mitigate risk and make more informed high-level decisions for improvements.

At the same time, companies that rely on spreadsheets or paper-based systems often find themselves relying on one or two key people. They are the ones on staff who “own” quality management, and they are likely the only ones who fully understand the intricacies of the workflow. If they are out sick or leave the organisation for any reason, things can suddenly come to a halt. Mango's simple and collaborative interface makes it easy for someone to step in and instantly view the status of all activities.

All you need to do is define your own workflows, risk templates, and training requirements and Mango will take care of the rest.

Click here to explore how.

Simplified Ongoing ISO 9001 Compliance

People, processes and paperwork are the three pillars of maintaining ISO 9001 compliance, and the right quality management software can help you manage all three elements seamlessly. 

First of all, you can organise and simplify all of your documentation, which may include your:

  • Policies and procedures 
  • Training records
  • Forms
  • Licences and certifications

Your essential documents can all be stored in a central hub that can be accessed by your team members around the world. This makes it easy to collaborate with simplified document management, as well as streamlined reviewing, correcting, and improving.

We take things a step further by enabling you to create automated events and reminders for when licenses and training records need to be renewed. 

No version control issues. No missing documents. Just all of your documents in a secure, yet central and collaborative space.

Engaged and Empowered Team Members

Simplification leads to greater employee participation in any sector. And when it comes to ISO 9001, removing the tedious data entry will lead to greater employee participation and productivity.

From a high level, your team is empowered to truly understand your organization’s quality and take a more active role in quality management. On a day-to-day level, you’re almost certainly removing their least favourite and most time-consuming task in data entry. Their time is now freed up to focus on higher-level tasks.

They can easily enter risks on the fly with Mango’s incredibly user-friendly interface. It is also the perfect solution for managing:

  • ISO 13485
  • ISO 17025
  • ISO 22301
  • ISO 27001
  • ISO 45001

In fact, for many of Mango’s clients, earning employee buy-in was as simple as telling them, “You will never have to fill out a spreadsheet or piece of paper again!” 

Where Do I Begin?

We’ve given you an overview of the difference that quality management software can make for your team, your organisation, and your bottom line. Mango part of EcoOnline's cloud-based compliance management solution, can help you centralise all your quality management information in one platform to reduce the administrative burden of managing a paper-based or spreadsheet-based system.

You can start right now by clicking the link below to see what Mango can do for you.

With over 500,000 users and access to over 22 modules, our customers are able to simplify QHSE compliance.

"It was very noticeable throughout both the Stage 1 and Stage 2 audits, the benefits of having the MANGO software package as an integral part of our new IMS system.” P.J McFeeley Operations Director, Ferrier Pumps

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Tags: ISO 9001 and Quality Management Software