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Clause 6.1 of ISO 9001 - Actions to Address Risks and Opportunities

Over the years there have been many changes and additions to ISO 9001.  In my opinion some have been, at best, neutral ...
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Clause 6.2 of ISO 9001: Objectives

When creating Quality Objectives for your Quality Management System (QMS) there is lots to think about and lots to ...
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How to Implement a QMS and Achieve ISO 9001 Certification: Clause 5.3

Part 13 - Clause 5.3 Roles, Responsibilities and Authorities Clause 5.3 is one of the easier clauses to achieve.  When ...
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How to Implement a QMS and Achieve ISO 9001 Certification: Clause 5.2

Part 12 – Clause 5.2 Policy When building a house, what’s the most important thing to get right - the walls?  The ...
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How to Implement a QMS and Achieve ISO 9001 Certification: Clause 5.1

Part 11 – Clause 5.1 Leadership and Commitment I have always said that the lack of leadership and commitment is the ...
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How to Achieve ISO 9001 Certification: Clauses 4.1, 4.2, 4.3 and 4.4

Part 10: Clauses 4.1, 4.2, 4.3 and 4.4 – Context, Interested Parties, Scope, QMS We have discovered that when it comes ...
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How to Implement a QMS and Achieve ISO 9001 Certification: Clauses 0.1, 0.2, 0.3 ,1, 2 and 3

Part 9: Clauses 0.1, 0.2, 0.3, 1, 2 and 3 of ISO 9001:2015 I know what you’re thinking – who on earth takes any notice ...
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Principle 7 of ISO 9001: Relationship Management

Building a relationship with your interested parties is another “no-brainer” but nevertheless companies seriously ...
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Principle 6 of ISO 9001: Evidence-Based Decision Making

We all know that decisions shouldn’t be made on information plucked from the air. We all know that gut-based decision ...
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ISO 9001 and Continuous Improvement

The fifth principle of a quality management system (QMS) almost goes without saying – continuous improvement. I write ...
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