--- title: Video - How to identify the needs and expectations of interested parties (Clause 4.2) description: In this video series, Andrew discusses clause 4.2 of ISO standards, how to identify the needs and expectations of interested parties. --- [![mango_ecoonline](https://www.mangolive.com/hubfs/Mango%20Theme%202024/mango_ecoonline.svg "mango_ecoonline")](https://www.mangolive.com/?hsLang=en) [![Client Login](https://no-cache.hubspot.com/cta/default/308986/50884387-f40d-4aa4-83e1-6f160fd3eedc.png)](https://cta-redirect.hubspot.com/cta/redirect/308986/50884387-f40d-4aa4-83e1-6f160fd3eedc) QHSE Compliance Software Solutions Mango can be used to control and maintain all aspects of an organisation's QHSE compliance requirements. So whatever your needs - be they Health & Safety, Quality, Environmental Management, Food Safety - or all four - Mango is the answer. QHSE Compliance Software Mango can be used to control and maintain all aspects of an organisation's QHSE compliance requirements. So whatever your needs - be they Health & Safety, Quality, Environmental Management, Food Safety - or all four - Mango is the answer. QHSE Learning Centre Broaden your QHSE knowledge with resources for all skill levels. Whether you need the latest advanced tactics, a refresher on the basics, or to start from scratch, this is your home for QHSE knowledge. QHSE Clients Watch and listen to some Mango clients. They are just like you. Wrestling with QHSE compliance. They tell stories of before and after using Mango. They tell it like it is. ## How to identify the needs and expectations of interested parties (Clause 4.2) In this video,  [Andrew Thornhill](https://www.linkedin.com/in/andrewthornhill1/) explains what is meant by 'interested parties' as well as defining the needs and expectations your organisation must meet.  This clause relates to multiple ISO Standards.  [![Request a Demo](https://no-cache.hubspot.com/cta/default/308986/29014b8f-f9dc-43ee-816a-ed4bdf50e1bd.png)](https://cta-redirect.hubspot.com/cta/redirect/308986/29014b8f-f9dc-43ee-816a-ed4bdf50e1bd) ## If You Think Mango Can Help You… You’re Probably Right To speak with one of our consultants about how Mango can help solve your QHSE compliance problems, either ask a question or arrange a demo. [![Arrange a Demo](https://no-cache.hubspot.com/cta/default/308986/819f59d0-c8c4-459b-8552-92313820aaff.png)](https://cta-redirect.hubspot.com/cta/redirect/308986/819f59d0-c8c4-459b-8552-92313820aaff) ### Ask Us a Question [![mango_ecoonline](https://www.mangolive.com/hubfs/Mango%20Theme%202024/mango_ecoonline.svg "mango_ecoonline")](https://www.mangolive.com/?hsLang=en) 2024 Copyright. All rights reserved. [Privacy policy](https://www.ecoonline.com/privacy-notice-ecoonline). - [**](https://www.facebook.com/Mango.Ltd) - [**](https://x.com/MangoLimited) - [**](http://www.linkedin.com/company/mango-limited?trk=fc_badge) - [**](https://www.youtube.com/user/mangosoftware)