--- title: What is Quality? description: This page gives an easy to understand definition of quality, and the benefits of quality management as well as providing links to quality assurance, quality control --- [![mango_ecoonline](https://www.mangolive.com/hubfs/Mango%20Theme%202024/mango_ecoonline.svg "mango_ecoonline")](https://www.mangolive.com/?hsLang=en) [![Client Login](https://no-cache.hubspot.com/cta/default/308986/50884387-f40d-4aa4-83e1-6f160fd3eedc.png)](https://cta-redirect.hubspot.com/cta/redirect/308986/50884387-f40d-4aa4-83e1-6f160fd3eedc) QHSE Compliance Software Solutions Mango can be used to control and maintain all aspects of an organisation's QHSE compliance requirements. So whatever your needs - be they Health & Safety, Quality, Environmental Management, Food Safety - or all four - Mango is the answer. QHSE Compliance Software Mango can be used to control and maintain all aspects of an organisation's QHSE compliance requirements. So whatever your needs - be they Health & Safety, Quality, Environmental Management, Food Safety - or all four - Mango is the answer. QHSE Learning Centre Broaden your QHSE knowledge with resources for all skill levels. Whether you need the latest advanced tactics, a refresher on the basics, or to start from scratch, this is your home for QHSE knowledge. QHSE Clients Watch and listen to some Mango clients. They are just like you. Wrestling with QHSE compliance. They tell stories of before and after using Mango. They tell it like it is. # Quality Management [Learn QHSE](https://www.mangolive.com/learn-qhse?hsLang=en) / [Quality Management](https://www.mangolive.com/learn-qhse?hsLang=en#quality-management) / What is Quality ## What is quality? A definition of quality is "your focus on the satisfying your customer's needs". Therefore, it can be said that the "quality of a product or service" is the extent to which it incorporates **features** and **characteristics** that allow the customer to use it. At the same time you are satisfying their **needs**.  Quality can also be defined as being fit for the intended purpose, or "fit for purpose". In addition a simple definition is "conformance to requirements".     #### Related Questions:  - [What are the benefits of quality management? ](https://www.mangolive.com/quality-management-0-what-are-the-benefits-of-quality-management?hs_preview=HRSdhhoT-7849933319&hsLang=en) - [What is quality control? ](https://www.mangolive.com/quality-management-0-what-is-quality-control?hs_preview=CIFTpbEC-7852574854&hsLang=en) - [What is quality assurance? ](https://www.mangolive.com/quality-management-0-what-is-quality-assurance?hs_preview=zZrVBnFj-7849933523&hsLang=en) [![mango_ecoonline](https://www.mangolive.com/hubfs/Mango%20Theme%202024/mango_ecoonline.svg "mango_ecoonline")](https://www.mangolive.com/?hsLang=en) 2024 Copyright. All rights reserved. [Privacy policy](https://www.ecoonline.com/privacy-notice-ecoonline). - [**](https://www.facebook.com/Mango.Ltd) - [**](https://x.com/MangoLimited) - [**](http://www.linkedin.com/company/mango-limited?trk=fc_badge) - [**](https://www.youtube.com/user/mangosoftware)