Competencies

What is competency? 

A competency relates to your employee's measurable attributes that enhance their performance.

This includes their knowledge, skills, abilities and personal characteristics. 

Main Types of Competencies

Functional

A functional competency is also known as a skill or technical task that the employee will be able to successfully carry out.

Behavoural

A behavioural competency is something that the employee excels in, often in relation to other people, such as the ability to remain calm under pressure.

Related Questions: 

• What is training? 
• What training records should you keep?